Refund Policy - PixMagix
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Refund Policy

Our 100% Money Back Guarantee affords you full protection. Within the first 30 days of purchase, if you encounter an issue that renders the plugin ineffective, and we fail to rectify it, we are open to discussing the possibility of issuing a full refund.

The quality of our product and your satisfaction mean a great deal to us. If you have any trouble with the plugin during the initial 30 days of purchase, don’t hesitate to reach out. We aim to resolve any issue promptly and, failing that, offer a full refund.

In more specific terms, we’ll issue a refund for any unsolvable bugs or problems identified within the first 30 days. Kindly open a support request detailing your issue. If we’re unable to sort it out, a refund will be issued. Feel free to request a refund straightaway, but rest assured we’ll likely continue trying to resolve the issue.

However, specific instances aren’t covered by our refund policy:

  • The absence of a particular feature
  • Conflict with third-party plug-ins
  • Finding a superior alternative
  • Change of mind after purchase

To qualify for a refund, you must meet the following conditions:

  • You’re within the first 30 days of the purchase date.
  • Your issue stems from the inability to install or to get the plugin to perform basic functions.
  • You’ve tried to rectify your concerns with our support team.

Kindly note, no refunds will be granted after the initial 30 days following the original purchase. Refunds aren’t offered for missing features; if unsure whether we support a specific feature, reach out to us prior to making your purchase. Instances of incompatibility with third-party plugins, themes, or other software don’t constitute a valid reason for refund. No refunds will be issued if you opt not to use the plugin. We suggest trying out the Free Trial to ensure our plugin suits your needs.

By purchasing this plugin, you consent to this refund policy and waive the right to dispute it, legally or otherwise.

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